Twenty Carat Clients

I adore my clients. I never know when a new face will materialize out of the fog of websites, advertising platforms, referrals, and the vagaries of economic fortunes. I never know when they will disappear into the next relationship, a different city, a new favorite provider, or simply reshuffled priorities. In the vast majority of cases, this is just how it is. The nature of the demi monde is one of uncertainty. Mystery.

On occasion, however, someone sets themselves apart.

Gig work is unpredictable. This industry even more so. We constantly advise each other and ourselves to save as much as possible when things are good, because it will not stay that way. We try. We sometimes succeed. But there are ways our clients can help.

If you find yourself returning to the same person over and over, you may find yourself becoming a 20 carat client. This is a term I have manufactured, and I define it thus: a twenty carat client weighs significantly in a provider’s books. A twenty carat client provides an unusually significant portion of her income and holds her in unusual esteem. My threshold for that is three or more meetings per month, or 20,000 in total revenue in 12 months.

If you hit this threshold, Congratulations! You are almost certainly a twenty carat client. Your ATF spends time in her personal life thinking about you, she goes out of her way to make time for you, she goes on special trips with you, and trusts you with her financial stability.

With this achievement comes some responsibilities.

While we like to know if we’ll see you again, most clients can come and go freely without putting our financial stability in jeopardy.

You, unfortunately, cannot.

We like to think good things will last forever, and we hope they will, but people change, life moves forward, and people even die. When it happens that you have to end your professional relationship, it is your responsibility to take care of her.

Now, there are no contracts in this industry. No policies, no worker protections, no unemployment insurance, no easily accessible precedents to which we can refer. You won’t get arrested, fined, or even really shamed for not putting in your notice or offering severance. When I say this is your responsibility, I am speaking to your conscience as a person who cares about the woman you’ve spent so much time with, and has forethought and resources.

Caring for her means giving her adequate notice (at least a month for every year of your professional relationship) or providing a financial cushion to ease her transition back to “active duty.”

I could give you reason after reason why this is a good idea, but those who will take this advice don’t need it and those who won’t are unlikely to be swayed. That’s fine. I find that I am almost exclusively surrounded by those who will, as long as they know they should.

Financial arrangements are always a fraught conversation for me. Women are not encouraged to advocate for themselves, particularly not in emotionally charged situations. I am deeply appreciative of my colleagues who have cajoled, reasoned, and sometimes even shamed me into sticking up for myself. I am also grateful for every single person who has heard me set a boundary or ask for aid and has not only respected it, but thanked me for sharing.

I see you, and I love you.